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响应快

澳洲本土运营团队,国粤英客服,无需转接海外呼叫中心,支持微信, 即时反馈。

开通快

强大的合作伙伴,最全的光纤覆盖范围,最快24小时开通光纤服务。

网速快

充足的带宽,智能优化的网络路由,保证一流的客户体验。

排障快

友好专业的技术人员,多渠道即时通讯,无需排队等待, 迅速诊断和解决问题。

nbn™ Fibre

NBNCo是一家由澳大利亚联邦政府拥有的网络基础建设商,专门为国家光纤宽带提供网络的设计,建设和运营。NBNCo当前部署了许多网络技术来支持澳大利亚的光纤宽带服务,例如光纤到户 (FTTP), 光纤到大楼(FTTB)以及光纤到街(FTTC)。澳世网络能提供4种速度的NBN光纤计划和4种合约长度。澳世网络的NBN服务覆盖全澳,其谷歌评分高达4.9/5,在全澳互联网服务提供商(ISP)中名列前茅! 澳世网络现已推出250M的NBN光纤计划,以满足更高的速度需求。

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OptiComm Fibre

OptiComm是一家持牌并且公开上市的澳大利亚网络基础建设商,专门为住宅和商业楼宇开发提供光纤到户 (FTTP) 网络的设计、施工、运营和维护。OptiComm现已发展成为澳大利亚最大的上市光纤宽带服务提供商和运营商之一。要注意的是:如果您的住处位于OptiComm区域,其它的网络基础建设商如nbn™有可能不覆盖该区域。通过光纤到户(FTTP)的网络连接方式,澳世网络能提供高速的OptiComm光纤宽带服务。澳世网络的Opticomm服务谷歌评分高达4.9/5,在全澳互联网服务提供商(ISP)中名列前茅!澳世网络现已推出250M的OptiComm光纤计划,以满足更高的速度需求。

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LBN Fibre

LBNCo是一家覆盖全澳并提供高速光纤宽带网络的私营网络基础建设商。使用光纤到户(FTTP)的网络方案,LBNCo为选定的新开发项目和老年社区提供光纤宽带基础设施。要注意的是:如果您的住处位于LBN区域,其它的网络基础建设商如nbn™ 有可能不覆盖该区域。澳世网络提供一系列高速LBN光纤计划。澳世网络的LBN服务谷歌评分高达4.9/5,在全澳互联网服务提供商(ISP)中名列前茅!澳世网络即将推出250M的LBN光纤计划,以满足更高的速度需求。

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OPENetworks Fibre

OPENetworks是一家精品网络基础建设商,专门为现有以及新开发项目提供面向未来的光纤宽带网络。要注意的是:如果您的住处位于OPENetworks区域,其它的网络基础建设商如nbn™ 有可能不覆盖该区域。澳世网络提供高速以及稳定的OPENetworks宽带服务。澳世网络的OPENetworks服务谷歌评分高达4.9/5,在全澳互联网服务提供商(ISP)中名列前茅!澳世网络即将推出250M的OPENetworks光纤计划,以满足更高的速度需求。

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OCCOM | 澳世网络
4.9
Based on 11063 reviews
OCCOM
4.9
Based on 11063 reviews
Manish Goyat
Manish Goyat
02:37 18 Apr 25
Great support from Nikel! He solved my internet issue in just 5 minutes, was very polite, and even helped me reset my router settings. Really appreciate his help!
zhiman zhong
zhiman zhong
06:34 12 Apr 25
I absolutely loved the service from customer support representative Emily! She was incredibly patient and helped me solve my problem quickly. Her responses were super fast, too! I’m usually a bit impatient, but reading Emily’s polite and respectful replies really helped calm me down.Overall, I want to give Emily a 5-star rating! She truly deserves it!
Leo Yang
Leo Yang
07:54 11 Apr 25
This update is wrote on 11/04/25.on 04/04/25, my internet connection is finally resolved and looks like it is an upstream provider issue not with Occom.Aside of the technical part, I would like to give my personal appreciation and big thumb up to the Customer Service Team I spoke to (specially to Kevin, Janney, Luna, Tina and Mace). Their prompt response, polite behaviour make the bumpy way more smoothier.This is what happened:I moved in to my apartment on Jun 24 and it took 3 weeks to connect internet. The connection is seems ok from Jun 24 up to 14/02/25. On 14/02/25, my whole connection disconnected and after 4 weeks this issue is still not resolved.I spoke to consultants (Luna and Kevin which are very polite) who tried to help me to reset my router twice over the phone but issue still exist. Looks like they are hesitated to send out field technician until you request and the turnaround is very slow and disappointing.After insistent requesting, eventually I had a field technician visit on 20/02/25 and an engineer visit on 10/03/25 for investigation on my connection, wire and router. The engineer even brought a back-up router and it turned out there was still no connection and they would unable to identify the exact issue. The status on faulty update for Occom is extremely slow (1 update per week) so if you're service is out then apparently you need to wait forever and no update unless you ask themUnfortunately, my Meriton apartment can only choose a designated internet provider and if you have other choice, my suggestion is choose a better one.In addition, I spoke to your consultant Kevin this morning (17/03/25) at approximately 9 am. As per the call with Kevin, I requested to speak to a supervisor. I was informed that 2 supervisors Tina and Kerry would be online by 11:00 am; therefore I requested a call back from either supervisor at 12:30 pm. Just like other poor service companies, no one from Occom bothered to call me back.If this situation is still not resolved by COB this Thursday (20/03/25), I guarantee a formal complaint with the Telecommunications Industry Ombudsman will be lodged!
Manisha Samal
Manisha Samal
02:20 09 Apr 25
I had a great experience with Nikhil today—he provided incredibly swift and efficient customer service. He patiently answered all my questions regarding the relocation of services and helped resolve my request without any hassle. His professionalism and prompt support really made the process smooth and stress-free. Thank you, Nikhil!
kyung wook LEE
kyung wook LEE
05:26 22 Mar 25
Sahil Shama had great worked for me today.I had technical issues with internet he had gave me specific instructions by his own way.He has got lots of patience specially person who do not have any idea for internet.I have appreciated to him.Thank you once again.
Mike McNally
Mike McNally
08:55 21 Mar 25
Great service. I signed up today as a new customer, and the process was smooth and easy. I was assisted by Jatinder, who was helpful and pleasant to deal with. And the bonus was that my service eas activated within a couple of hours. Recommended.
Gurpreet Kaur
Gurpreet Kaur
04:23 03 Mar 25
want to thank Michael for his excellent help in setting up my internet connection with the router. He was patient, thorough, and ensured everything was working smoothly. His expertise made the process much easier and stress-free. I truly appreciate his support and professionalism."
JIameng Liu
JIameng Liu
07:30 27 Feb 25
I contacted Max for help logging into my network, and their service was excellent! The technician was knowledgeable, patient, and resolved the issue quickly. They explained everything clearly and even followed up to ensure everything worked perfectly.
jinghan hu
jinghan hu
09:57 08 Feb 25
I had a great experience with customer service representative Jerry today! He was patient, professional, and provided clear and detailed answers to all my questions. He responded quickly and efficiently, making the whole process smooth and stress-free. I truly appreciate his help and excellent service. The company is lucky to have such a dedicated and outstanding representative.
Rui
Rui
06:15 07 Feb 25
I had an issue with my internet, and Hannie was incredibly patient and attentive in helping me resolve it. She took the time to thoroughly understand the problem and guided me step by step until everything was fixed. Her professionalism and kindness made the whole experience much easier. Excellent customer service!

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NBN公布首批升级到FTTP的区域
NBN开始光纤到户的升级工作。 NBN透露了最早一批升级到光纤入户的17个城镇和郊区,这些地区的用户将成为最早一批使用全光纤连接的人。
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COVID-19推动NBN升级
一项新的研究发现,冠状病毒大流行导致了对智能家居服务需求的“大幅度上升”,而对智能家居服务需求的增加也表明了为何迫切需要NBN升级的原因。
Opticomm在澳部署第一个10Gbps无源光网络
光纤到户(FTTP)供应商OptiComm宣布,澳大利亚首个10Gbps无源光网络(XGS-PON)(下一代无源光网络(PON))的研发进入最终阶段,该网络将使得普通客户的网速达到1Gbps,而商业客户的网速将可高达10Gbps。
如何找到路由器的最佳WiFi信道
如今每个人都离不开无线网络。当您的设备连接到路由器的某个无线信道时,您就可以使用无线网络了。

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