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Faster
Response

Australia-based support team, no transfer to overseas call center, instant feedback

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

nbn™ Fibre

NBNCo is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network as a wholesale broadband provider. There are a number of network technologies currently deployed by NBNCo to provide fibre broadband services in Australia, such as Fibre-to-the-Premises (FTTP), Fibre to the Building (FTTB) and Fibre to the Curb (FTTC). Occom offers nbn broadband plan with 4 speed tiers and 4 contract terms. Occom is one of the top-rated Internet Service Providers in Australia (4.9/5 by Google Reviews), providing high-speed NBN fibre Australian wide. Occom has launched the 250M nbn fibre plan to meet the higher speed demand.

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OptiComm Fibre

OptiComm is a licensed and public listed Australian Telecommunications carrier specialising in the design, construction, operation and maintenance of broadband network such as Fibre-to-the-Premises (FTTP) network for residential and business developments. OptiComm has now grown to become one of the largest public listed providers and operators of fibre broadband services across Australia. If your property is in an OptiComm area, nbn™ or alternative internet technologies are unlikely to be available. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. Occom is one of the top-rated OptiComm Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom has launched the 250M OptiComm fibre plan to meet the higher speed demand.

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LBN Fibre

LBNCo is a fully independent and privately owned company, which provides fast Internet Australia-wide. With Fibre-to-the-Premises (FTTP) network solutions, LBNCo provides fibre broadband infrastructure for selected new developments and retirement living communities. If your property’s in a LBNCo area, nbn™ or alternative internet technologies are unlikely to be available. Occom provides a range of high-speed fibre plans using the LBNCo fibre. Occom is one of the top-rated LBN Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M LBN fibre plan to meet the higher speed demand.

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OPENetworks Fibre

OPENetworks is a premium wholesale licensed telecommunications carrier, specialising in the delivery of future-proof fibre broadband networks such as Fibre-to-the-Premises in new and existing developments. If your property’s in a OPENetworks area, NBN or alternative internet technologies are unlikely to be available. Occom delivers high-speed and stable OPENetworks fibre network across its premium network, ensuring superfast speeds are always available. Occom is one of the top-rated OPENetworks Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M OPENetworks fibre plan to meet the higher speed demand.

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OCCOM
4.9
Based on 10870 reviews
OCCOM
4.9
Based on 10870 reviews
kyung wook LEE
kyung wook LEE
05:26 22 Mar 25
Sahil Shama had great worked for me today.I had technical issues with internet he had gave me specific instructions by his own way.He has got lots of patience specially person who do not have any idea for internet.I have appreciated to him.Thank you once again.
Mike McNally
Mike McNally
08:55 21 Mar 25
Great service. I signed up today as a new customer, and the process was smooth and easy. I was assisted by Jatinder, who was helpful and pleasant to deal with. And the bonus was that my service eas activated within a couple of hours. Recommended.
Gurpreet Kaur
Gurpreet Kaur
04:23 03 Mar 25
want to thank Michael for his excellent help in setting up my internet connection with the router. He was patient, thorough, and ensured everything was working smoothly. His expertise made the process much easier and stress-free. I truly appreciate his support and professionalism."
JIameng Liu
JIameng Liu
07:30 27 Feb 25
I contacted Max for help logging into my network, and their service was excellent! The technician was knowledgeable, patient, and resolved the issue quickly. They explained everything clearly and even followed up to ensure everything worked perfectly.
jinghan hu
jinghan hu
09:57 08 Feb 25
I had a great experience with customer service representative Jerry today! He was patient, professional, and provided clear and detailed answers to all my questions. He responded quickly and efficiently, making the whole process smooth and stress-free. I truly appreciate his help and excellent service. The company is lucky to have such a dedicated and outstanding representative.
Rui
Rui
06:15 07 Feb 25
I had an issue with my internet, and Hannie was incredibly patient and attentive in helping me resolve it. She took the time to thoroughly understand the problem and guided me step by step until everything was fixed. Her professionalism and kindness made the whole experience much easier. Excellent customer service!
JJ Mum
JJ Mum
04:20 03 Feb 25
I had problem with the new connection but Garry was so knowledgeable and more than patient with this low tech old lady here. He is so encouraging and went an extra mile to make everything work for me. Can't thank him enough! He is a 1st class professional team player. Deserves a good raise!Even the support team who dealt with me from the start was so helpful and patient too.Highly recommended!
An Ping
An Ping
01:27 25 Dec 24
It is a surprise that after I put a quote they contact me the next day, which is on Christmas! Jatinder was very patient and friendly, explained all the details about the Internet plan and recommended me the fair one. It is a really pleasure experience!
Kate Ng
Kate Ng
05:22 21 Dec 24
Michael was incredibly helpful and patient with the whole process from sign up to set up. We were on call and was also able to simultaneously sms photos to make sure my router and set up was correct. He rang me immediately when my account was set up on their end and patiently answered every question I had. Highly recommend this company.
samsung x
samsung x
23:51 19 Dec 24
Hannie from OCCOM's support team has been absolutely amazing! She helped us promptly and professionally, ensuring we received the replacement router and even made the payment process much easier for us, all just before Christmas. Her assistance was timely and incredibly efficient, making a potentially stressful situation much more manageable. Thank you, Hannie, for your excellent support and for going the extra mile to help us during the holiday season. Highly recommend her and the OCCOM support team!

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2022 Mozo Experts Choice Broadband Provider of the Year
<!– –> OCCOM is excited to announce that it wins two MOZO Experts Choice awards in 2022 under Broadband Category. Mozo is a team of experts, passionate about helping Australians make smarter
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A list of FTTN/FTTC suburbs can be upgraded to FTTP full fibre
FTTP as a major occupant of the internet is the only fibre technology with higher speed tiers. Reaching better speeds
澳洲NBN升级网络系统,百万家庭迎来千兆网速
在澳洲上网,你是否遇到过:网速不够快,堪比蜗牛;打游戏常卡顿,就像坐过山车;刮风下雨网络就会瘫痪一段时间,Netflix视频卡顿、Skype、zoom等软件通话延时等等…… 澳洲NBN网络依然饱受澳大利亚国人诟病,大家普遍认为NBN升级十分缓慢,且收费昂贵。 好消息来了~! 最近NBN发布消息,FTTN/FTTC网络可以通过技术升级到FTTP(光纤到户)网络类型。大约有200万户FTTN/FTTC家庭和企业可以获得更快、更稳定的网络,这意味着将约有75%的NBN网络用户会获得每秒千兆的网速。从FTTN(光纤到节点)到FTTP(光纤到户)的升级,解决了限制这些地区互联网速度和服务质量的旧铜线技术。
Why is your internet not working? – Tips on how to diagnose and fix
家庭 电话 <!– –> Test It may be frustrating when you are doing something online like watching movies or having

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Frequently asked questions

A:We do not have any standard connection fees for our nbn™ services. If you are in a new housing development or opt to have a new line connected you may be liable for an additional charge as dictated by the nbn™.
Q:NBN Coverage
Q:Call Rates
Q:Important Things You Need to Know
Q:Extra Pricing Info
Q:Frequently Asked Questions