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Faster
Response

Australia-based support team, no transfer to overseas call center, instant feedback

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

nbn™ Fibre

NBNCo is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network as a wholesale broadband provider. There are a number of network technologies currently deployed by NBNCo to provide fibre broadband services in Australia, such as Fibre-to-the-Premises (FTTP), Fibre to the Building (FTTB) and Fibre to the Curb (FTTC). Occom offers nbn broadband plan with 4 speed tiers and 4 contract terms. Occom is one of the top-rated Internet Service Providers in Australia (4.9/5 by Google Reviews), providing high-speed NBN fibre Australian wide. Occom has launched the 250M nbn fibre plan to meet the higher speed demand.

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OptiComm Fibre

OptiComm is a licensed and public listed Australian Telecommunications carrier specialising in the design, construction, operation and maintenance of broadband network such as Fibre-to-the-Premises (FTTP) network for residential and business developments. OptiComm has now grown to become one of the largest public listed providers and operators of fibre broadband services across Australia. If your property is in an OptiComm area, nbn™ or alternative internet technologies are unlikely to be available. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. Occom is one of the top-rated OptiComm Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom has launched the 250M OptiComm fibre plan to meet the higher speed demand.

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LBN Fibre

LBNCo is a fully independent and privately owned company, which provides fast Internet Australia-wide. With Fibre-to-the-Premises (FTTP) network solutions, LBNCo provides fibre broadband infrastructure for selected new developments and retirement living communities. If your property’s in a LBNCo area, nbn™ or alternative internet technologies are unlikely to be available. Occom provides a range of high-speed fibre plans using the LBNCo fibre. Occom is one of the top-rated LBN Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M LBN fibre plan to meet the higher speed demand.

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OPENetworks Fibre

OPENetworks is a premium wholesale licensed telecommunications carrier, specialising in the delivery of future-proof fibre broadband networks such as Fibre-to-the-Premises in new and existing developments. If your property’s in a OPENetworks area, NBN or alternative internet technologies are unlikely to be available. Occom delivers high-speed and stable OPENetworks fibre network across its premium network, ensuring superfast speeds are always available. Occom is one of the top-rated OPENetworks Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M OPENetworks fibre plan to meet the higher speed demand.

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OCCOM
4.9
Based on 7608 reviews
OCCOM
4.9
Based on 7608 reviews
Winnie Cen
Winnie Cen
11:15 05 May 24
As a nontechnical women, Liz help me to install my new apartment internet step by step. He is very patient and careful, I am so thankful with him.
Zewei Cui
Zewei Cui
07:31 18 Apr 24
Outstanding service! Liz from the customer support team was incredibly helpful in setting up my network. She was patient, knowledgeable, and went above and beyond to ensure everything was running smoothly. I’m thoroughly impressed with her professionalism and efficiency. Highly recommend Liz to anyone needing tech support!
razieh bahraminezhad
razieh bahraminezhad
01:04 17 Apr 24
I had a wonderful experience speaking with Anshul over the phone. He was not only professional and efficient but also genuinely caring and attentive to my needs. His assistance made a significant difference, and I am thoroughly impressed by his expertise and the quality of service provided. Highly recommend!
Kexin (Angela) Liao
Kexin (Angela) Liao
07:31 16 Feb 24
I had really good experience with Tom! He is very patient and quick response to all questions that I asked. Everything sorted out very quickly, and it was above my expectations. Thank you so much for the help!
xinhao wei
xinhao wei
10:35 11 Feb 24
I wanted to take a moment to express my gratitude for Nia’s assistance in resolving the broadband connection issue I was experiencing. Your patience and professionalism were truly commendable.Your help brought me a great sense of relief. Not only did you address my problem effectively, but you also took the time to explain the process thoroughly, giving me a clearer understanding of the situation.I am sincerely thankful for your support and assistance. Your service has left a lasting impression on me, and I will not hesitate to recommend you to my friends and family, knowing they will receive the same outstanding help.Once again, thank you Nia, and best wishes for your company continued success
xXx xXx
xXx xXx
07:04 07 Feb 24
I want to extend my heartfelt gratitude to Ava and Mia from the online customer service team for their exceptional assistance in resolving my internet setup problem. Their professionalism, knowledge, and dedication were truly outstanding. Ava and Mia went above and beyond to ensure that my issue was addressed promptly and effectively. Their clear communication and willingness to help made the entire process smooth and stress-free. I am incredibly impressed with their service and would highly recommend them to anyone in need. Thank you, Ava and Mia, for your outstanding support!
YUERONG HUANG
YUERONG HUANG
08:45 21 Jun 23
Very excellent experience! The router cannot normally at the beginning, but the staff was very patient to help me solve the problem! Now it is working smoothly!
Isabelle Broadley
Isabelle Broadley
00:52 03 Jun 23
I was having connection issues for a few days. Was put onto Cookie who helped sort the issue. I really appreciate their time, patience and effort that it took to get the internet back up and running. Great job!
Camilo Olaya
Camilo Olaya
01:52 06 May 23
I recently had an issue with my internet connection and was getting very frustrated with trying to troubleshoot the problem on my own. I decided to call and Ajay help me a lot. I felt lucky enough to be connected with him and receive clear instructions on how to restart and reconfigure the router. From the beginning he was very patient and understanding as I explain I was experiencing. I highly recommend Ajay a call. He is the best!
Candice Sun
Candice Sun
11:06 04 Apr 23
Good quality service and quick connection. We signed the contact on Saturday night and get connected on Sunday. At first we cannot connect to the Internet and called the service line, their staff responded immediately and helped us solve the problem within 2 business days. They also have student discount and can choose Chinese service, recommend!

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2022 Mozo Experts Choice Broadband Provider of the Year
<!– –> OCCOM is excited to announce that it wins two MOZO Experts Choice awards in 2022 under Broadband Category. Mozo is a team of experts, passionate about helping Australians make smarter
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A list of FTTN/FTTC suburbs can be upgraded to FTTP full fibre
FTTP as a major occupant of the internet is the only fibre technology with higher speed tiers. Reaching better speeds
澳洲NBN升级网络系统,百万家庭迎来千兆网速
在澳洲上网,你是否遇到过:网速不够快,堪比蜗牛;打游戏常卡顿,就像坐过山车;刮风下雨网络就会瘫痪一段时间,Netflix视频卡顿、Skype、zoom等软件通话延时等等…… 澳洲NBN网络依然饱受澳大利亚国人诟病,大家普遍认为NBN升级十分缓慢,且收费昂贵。 好消息来了~! 最近NBN发布消息,FTTN/FTTC网络可以通过技术升级到FTTP(光纤到户)网络类型。大约有200万户FTTN/FTTC家庭和企业可以获得更快、更稳定的网络,这意味着将约有75%的NBN网络用户会获得每秒千兆的网速。从FTTN(光纤到节点)到FTTP(光纤到户)的升级,解决了限制这些地区互联网速度和服务质量的旧铜线技术。
Why is your internet not working? – Tips on how to diagnose and fix
家庭 电话 <!– –> Test It may be frustrating when you are doing something online like watching movies or having

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Frequently asked questions

A:We do not have any standard connection fees for our nbn™ services. If you are in a new housing development or opt to have a new line connected you may be liable for an additional charge as dictated by the nbn™.
Q:NBN Coverage
Q:Call Rates
Q:Important Things You Need to Know
Q:Extra Pricing Info
Q:Frequently Asked Questions