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Faster
Response

Australia-based support team, no transfer to overseas call center, instant feedback

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

nbn™ Fibre

NBNCo is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network as a wholesale broadband provider. There are a number of network technologies currently deployed by NBNCo to provide fibre broadband services in Australia, such as Fibre-to-the-Premises (FTTP), Fibre to the Building (FTTB) and Fibre to the Curb (FTTC). Occom offers nbn broadband plan with 4 speed tiers and 4 contract terms. Occom is one of the top-rated Internet Service Providers in Australia (4.9/5 by Google Reviews), providing high-speed NBN fibre Australian wide. Occom has launched the 250M nbn fibre plan to meet the higher speed demand.

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OptiComm Fibre

OptiComm is a licensed and public listed Australian Telecommunications carrier specialising in the design, construction, operation and maintenance of broadband network such as Fibre-to-the-Premises (FTTP) network for residential and business developments. OptiComm has now grown to become one of the largest public listed providers and operators of fibre broadband services across Australia. If your property is in an OptiComm area, nbn™ or alternative internet technologies are unlikely to be available. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. Occom is one of the top-rated OptiComm Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom has launched the 250M OptiComm fibre plan to meet the higher speed demand.

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LBN Fibre

LBNCo is a fully independent and privately owned company, which provides fast Internet Australia-wide. With Fibre-to-the-Premises (FTTP) network solutions, LBNCo provides fibre broadband infrastructure for selected new developments and retirement living communities. If your property’s in a LBNCo area, nbn™ or alternative internet technologies are unlikely to be available. Occom provides a range of high-speed fibre plans using the LBNCo fibre. Occom is one of the top-rated LBN Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M LBN fibre plan to meet the higher speed demand.

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OPENetworks Fibre

OPENetworks is a premium wholesale licensed telecommunications carrier, specialising in the delivery of future-proof fibre broadband networks such as Fibre-to-the-Premises in new and existing developments. If your property’s in a OPENetworks area, NBN or alternative internet technologies are unlikely to be available. Occom delivers high-speed and stable OPENetworks fibre network across its premium network, ensuring superfast speeds are always available. Occom is one of the top-rated OPENetworks Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M OPENetworks fibre plan to meet the higher speed demand.

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OCCOM
4.9
Based on 1105 reviews
OCCOM
4.9
Based on 1105 reviews
Jimmy Chau
Jimmy Chau
06:03 27 Jan 21
Recently signed up to OCCOM and had issues getting the connection working. Was able to get in touch with Young via web chat and he was able to work with me through several different options and in the we managed to get it working. I appreciate how patient, helpful and responsive Young was throughout the entire experience. Hopefully future experiences will be just as pleasant!
Behzad Jamali
Behzad Jamali
03:20 20 Dec 20
Started using OCCOM from today. So far it has been a great customer service. The technical support through online chat was efficient and quick. Brought in my own router and they guided me step by step how to set it up. The technician Alex was very helpful.
RUI JIAO
RUI JIAO
00:24 31 Oct 20
Great customer service about internet setting up and super fast reply in dealing with any questions. The customer care team is very patient and friendly, they will quickly respond your concerns and any issues in a manner of polite and professional. FIVE STARS definitely, highly recommended!
james liu
james liu
07:23 10 Oct 20
I'm very happy to communicate with OCCOM no matter any issues I've met in network connection. Because they always are patient and provide me the effective approach to resolve in time. That's good experience with the service of OCCOM.
Duncan Gnos
Duncan Gnos
01:52 07 Oct 20
I highly reckoned this nbn service provider.They seem to care about their service so much .Quick response like real-time , n Always Professional advise will be given .NBN connection are quite stable n high speed .Sure to be stick with them for long term .So Happy!
Keyu Deng
Keyu Deng
10:00 06 Oct 20
They replied questions really fast and the staffs are all really friendly and helpful. Valuable wifi plans
Clinton Rampal
Clinton Rampal
08:37 06 Oct 20
These guys will go above and beyond for customer service! Best support you can get via live chat! These guys connected my service ahead of time when Exetel stuffed me around and disconnected my service before they were supposed to!
Wang Yi
Wang Yi
02:44 02 Oct 20
Their customer service is No.1 in the world, always response quickly, solving problems efficiently. Internet connection so far so good as well. Highly recommended!
Sarah Kim
Sarah Kim
10:50 28 Sep 20
Their customer service is wonderful!! Whenever I have inquiries, I was able to talk to them using chat straight away and it is so nice and easy as I can take a photo of my issues like light colours on router, status etc.. They answered all my questions and my problems are all solved! Internet connection was very fast and working well. I am so happy with their service! 👍🏻
Jess Chen
Jess Chen
00:22 25 Sep 20
very friendly team and very professional, I've been with them since 2017 and they're always very helpful and polite. High speed too, no problems at all. very happy with their services. good company.

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NBN Co reveals first locations with an FTTN upgrade path to full fibre
Starts work on bringing fibre from node to street. NBN Co has revealed the first 17 towns and suburbs where it will start bringing fibre from the node into streets,
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COVID-19 surge in home tech shows urgent need for NBN upgrade
The coronavirus pandemic has contributed to a “massive uptick” in demand for smart home services, a new study has found,
OptiComm announces ‘Australia first’ next-generation passive optical network
Fibre-to-the-premises (FTTP) provider OptiComm has announced that it is in the final stages of developing Australia’s first Ten Gigabit per
How To Find The Best Wi-Fi Channel For Your Router
<!– –> Nowadays, pretty much everyone has a wireless network connection set up at home. Your router’s wireless access point

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Frequently asked questions

A:We do not have any standard connection fees for our nbn™ services. If you are in a new housing development or opt to have a new line connected you may be liable for an additional charge as dictated by the nbn™.
Q:NBN Coverage
Q:Call Rates
Q:Important Things You Need to Know
Q:Extra Pricing Info
Q:Frequently Asked Questions