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Respon
Pantas

Pasukan operasi tempatan Australia, tidak perlu pindah ke pusat panggilan ke luar negara, menyokong WeChat, maklum balas segera

Pengaktifan
Pantas

Rakan kongsi yang kuat, Liputan serat optik yang paling komprehensif, pengaktifkan serat secepat 24 jam

Internet
Pantas

Jalur lebar yang mencukupi, penghalaan internet yang pintar dan dioptimumkan, memastikan pengalaman pelanggan kelas pertama

Penyelesaian
Pantas

Juruteknik yang ramah dan professional, komunikasi sembang secara langsung, tidak perlu menunggu, mendiagnosis dan menyelesaikan masalah dengan cepat

Serat Optik nbn™

NBNCo adalah pembangun infrastruktur rangkaian yang dimiliki oleh Kerajaan Persekutuan Australia, yang ditugaskan untuk merancang, membina and mengendalikan Rangkaian Jalur Lebar Serat Optik Nasional Australia sebagai penborong jalur lebar serat optik. NBNCo kini menggunakan banyak teknologi rangkaian untuk menyokong perkhidmatan jalur lebar serat optik di Australia, seperti serat ke rumah (FTTP), serat ke bangunan (FTTB) dan serat ke jalan (FTTC). OCCOM menawarkan 4 kelajuan pelan serat optik NBN dan 4 jangka masa kontrak. OCCOM adalah salah satu Penyedia Perkhidmatan Internet bertaraf tinggi di Australia dengan skor Google setinggi 4.8/5, yang menyediakan serat optik NBN berkelajuan tinggi di seluruh Australia. OCCOM akan melancarkan rancangan 250M NBN serat optik untuk memenuhi permintaan dengan kelajuan yang lebih tinggi.

Daftar

OptiComm Fibre

OptiComm adalah penyedia infrastruktur rangkaian Australia berlesen yang mengkhusus dalam reka bentuk, pembinaan, operasi dan menyelenggaraan rangkaian jalur lebar seperti serat ke rumah (FTTP) untuk pembangunan kediaman dan perniagaan. OptiComm kini telah berkembang menjadi salah satu penyedia dan pengendali perkhidmatan jalur lebar serat optik di seluruh Australia. Sekiranya anda berada di kawasan OptiComm, nbn™ atau penyedia infrastruktur rangkaian lain tidak mungkin meliputi kawasan ini. OCCOM dapat menghubungkan internet anda dengan OptiComm Fiber, menyediakan akses ke internet berkelajuan tinggi melalui rangkaian FTTP. OCCOM adalah salah satu Penyedia Perkhidmatan Internet bertaraf tinggi di Australia dengan skor Google setinggi 4.8/5, yang menyediakan serat optik OptiComm berkelajuan tinggi di seluruh Australia. OCCOM akan melancarkan rancangan 250M OptiComm serat optik untuk memenuhi permintaan dengan kelajuan yang lebih tinggi.

Daftar

Serat Optik LBN

LBNCo adalah penyedia infrastruktur rangkaian swasta yang menyediakan rangkaian jalur lebar serat optik berkelajuan tinggi di seluruh Australia. Dengan penyelesaian rangkaian serat ke rumah (FTTP), LBNCo menyediakan infrastruktur jalur lebar serat optik untuk pembangunan baru terpilih dan komuniti yang hidup pesara. Sekiranya anda berada di kawasan LBNCo, nbn™ atau penyedia infrastruktur rangkaian lain tidak mungkin meliputi kawasan ini. OCCOM adalah salah satu Penyedia Perkhidmatan Internet bertaraf tinggi di Australia dengan skor Google setinggi 4.8/5, yang menyediakan serat optik LBNCo berkelajuan tinggi di seluruh Australia. OCCOM akan melancarkan rancangan 250M LBNCo serat optik untuk memenuhi permintaan dengan kelajuan yang lebih tinggi.

Daftar

Serat Optik Openetworks

OPENetworks adalah penyedia infrastruktur rangkaian kelas pertama yang mengkhususkan dalam penyampaian rangkaian jalur lebar serat optik pada masa depan seperti serat ke rumah (FTTP) dalam perkembangan baru dan sedia ada. Sekiranya anda berada di kawasan OPENetworks, nbn™ atau penyedia infrastruktur rangkaian lain tidak mungkin meliputi kawasan ini. OCCOM adalah salah satu Penyedia Perkhidmatan Internet bertaraf tinggi di Australia dengan skor Google setinggi 4.8/5, yang menyediakan serat optik OPENetworks berkelajuan tinggi di seluruh Australia. OCCOM akan melancarkan rancangan 250M OPENetworks serat optik untuk memenuhi permintaan dengan kelajuan yang lebih tinggi.

Daftar

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OCCOM
OCCOM
4.9
Based on 11033 reviews
OCCOM
OCCOM
4.9
Based on 11033 reviews
See all reviews
zhiman zhong
zhiman zhong
06:34 12 Apr 25
I absolutely loved the service from customer support representative Emily! She was incredibly patient and helped me solve my problem quickly. Her responses were super fast, too! I’m usually a bit impatient, but reading Emily’s polite and respectful replies really helped calm me down.Overall, I want to give Emily a 5-star rating! She truly deserves it!
Leo Yang
Leo Yang
07:54 11 Apr 25
This update is wrote on 11/04/25.on 04/04/25, my internet connection is finally resolved and looks like it is an upstream provider issue not with Occom.Aside of the technical part, I would like to give my personal appreciation and big thumb up to the Customer Service Team I spoke to (specially to Kevin, Janney, Luna, Tina and Mace). Their prompt response, polite behaviour make the bumpy way more smoothier.This is what happened:I moved in to my apartment on Jun 24 and it took 3 weeks to connect internet. The connection is seems ok from Jun 24 up to 14/02/25. On 14/02/25, my whole connection disconnected and after 4 weeks this issue is still not resolved.I spoke to consultants (Luna and Kevin which are very polite) who tried to help me to reset my router twice over the phone but issue still exist. Looks like they are hesitated to send out field technician until you request and the turnaround is very slow and disappointing.After insistent requesting, eventually I had a field technician visit on 20/02/25 and an engineer visit on 10/03/25 for investigation on my connection, wire and router. The engineer even brought a back-up router and it turned out there was still no connection and they would unable to identify the exact issue. The status on faulty update for Occom is extremely slow (1 update per week) so if you're service is out then apparently you need to wait forever and no update unless you ask themUnfortunately, my Meriton apartment can only choose a designated internet provider and if you have other choice, my suggestion is choose a better one.In addition, I spoke to your consultant Kevin this morning (17/03/25) at approximately 9 am. As per the call with Kevin, I requested to speak to a supervisor. I was informed that 2 supervisors Tina and Kerry would be online by 11:00 am; therefore I requested a call back from either supervisor at 12:30 pm. Just like other poor service companies, no one from Occom bothered to call me back.If this situation is still not resolved by COB this Thursday (20/03/25), I guarantee a formal complaint with the Telecommunications Industry Ombudsman will be lodged!
Manisha Samal
Manisha Samal
02:20 09 Apr 25
I had a great experience with Nikhil today—he provided incredibly swift and efficient customer service. He patiently answered all my questions regarding the relocation of services and helped resolve my request without any hassle. His professionalism and prompt support really made the process smooth and stress-free. Thank you, Nikhil!
kyung wook LEE
kyung wook LEE
05:26 22 Mar 25
Sahil Shama had great worked for me today.I had technical issues with internet he had gave me specific instructions by his own way.He has got lots of patience specially person who do not have any idea for internet.I have appreciated to him.Thank you once again.
Mike McNally
Mike McNally
08:55 21 Mar 25
Great service. I signed up today as a new customer, and the process was smooth and easy. I was assisted by Jatinder, who was helpful and pleasant to deal with. And the bonus was that my service eas activated within a couple of hours. Recommended.
Gurpreet Kaur
Gurpreet Kaur
04:23 03 Mar 25
want to thank Michael for his excellent help in setting up my internet connection with the router. He was patient, thorough, and ensured everything was working smoothly. His expertise made the process much easier and stress-free. I truly appreciate his support and professionalism."
JIameng Liu
JIameng Liu
07:30 27 Feb 25
I contacted Max for help logging into my network, and their service was excellent! The technician was knowledgeable, patient, and resolved the issue quickly. They explained everything clearly and even followed up to ensure everything worked perfectly.
jinghan hu
jinghan hu
09:57 08 Feb 25
I had a great experience with customer service representative Jerry today! He was patient, professional, and provided clear and detailed answers to all my questions. He responded quickly and efficiently, making the whole process smooth and stress-free. I truly appreciate his help and excellent service. The company is lucky to have such a dedicated and outstanding representative.
Rui
Rui
06:15 07 Feb 25
I had an issue with my internet, and Hannie was incredibly patient and attentive in helping me resolve it. She took the time to thoroughly understand the problem and guided me step by step until everything was fixed. Her professionalism and kindness made the whole experience much easier. Excellent customer service!
JJ Mum
JJ Mum
04:20 03 Feb 25
I had problem with the new connection but Garry was so knowledgeable and more than patient with this low tech old lady here. He is so encouraging and went an extra mile to make everything work for me. Can't thank him enough! He is a 1st class professional team player. Deserves a good raise!Even the support team who dealt with me from the start was so helpful and patient too.Highly recommended!
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