nbn™ 光纖寬頻
NBNCo是一家由澳大利亞聯邦政府擁有的網絡基礎建設商。由澳洲政府推出的國家寬頻網絡計劃，旨在提供高速互聯網服務覆蓋全國。NBNCo包括一系列的基礎設施、網絡設計和技術，旨在改善澳洲各地的互聯網連接質素，提供更快速、穩定的網絡連接。NBNCo當前部署了許多網絡技術來支持澳大利亞的光纖寬頻服務，例如光纖入屋（FTTP）, 光纖到大廈（FTTB）以及光纖到街（FTTC）。澳世網絡能提供6種速度的NBNCo光纖寬頻服務計劃和免合約。澳世網絡的NBNCo服務覆蓋全澳，其Google評分高達4.9/5，在全澳互聯網服務供應商（ISP）中名列前茅！澳世網絡現已推出1000Mbps（僅有限於部分地區）的NBNCo光纖計劃，以滿足更高的速度需求。
OptiComm 光纖寬頻
OptiComm是一家持牌並且公開上市的澳大利亞網絡基礎建設商，專門為住宅和商業樓宇開發提供光纖入屋（FTTP）網絡設計、施工、營運和維護。 OptiComm現已發展成為澳大利亞最大的上市光纖寬頻服務供應商和營運商之一。要注意的是：如果您的住處位於OptiComm區域，其它的網絡基礎建設商如nbn™有可能不覆蓋該區域。通過光纖入屋（FTTP）的網絡連接方式，澳世網絡能提供高速的OptiComm光纖寬頻服務。澳世網絡的Opticomm服務Google評分高達4.9/5，在全澳互聯網服務提供商（ISP）中名列前茅！澳世網絡現已推出1000Mbps的OptiComm光纖計劃，以滿足更高的速度需求。
LBNCo 光纖寬頻
LBNCo是一家覆蓋全澳並提供高速光纖寬頻網絡的私營網絡基礎建設商。使用光纖入屋（FTTP）的網絡方案，LBNCo為選定的新開發項目和老年社區提供光纖寬頻基礎設施。要注意的是：如果您的住處位於LBN區域，其它的網絡基礎建設商如nbn™ 有可能不覆蓋該區域。澳世網絡提供一系列高速LBN光纖計劃。澳世網絡的LBN服務Google評分高達4.9/5，在全澳互聯網服務提供商（ISP）中名列前茅！澳世網絡現已推出1000M的LBN光纖計劃，以滿足更高的速度需求。
OPENetworks 光纖寬頻
OPENetworks是一家精品網絡基礎建設商，專門為現有以及新開發項目提供面向未來的光纖寬頻網絡。要注意的是：如果您的住處位於OPENetworks區域，其它的網絡基礎建設商如nbn™ 有可能不覆蓋該區域。澳世網絡提供高速以及穩定的OPENetworks寬頻服務。澳世網絡的OPENetworks服務Google評分高達4.9/5，在全澳互聯網服務提供商（ISP）中名列前茅！澳世網絡現已推出1000M的OPENetworks光纖計劃，以滿足更高的速度需求。
Muhammad Usama
02:08 15 May 25
I had a great experience with Gurdeep Singh! He was extremely helpful and professional in getting my internet connection set up. He explained everything clearly, was very patient, and made the whole process smooth and stress-free. Thanks to him, I’m now connected without any issues. Highly recommend his service!
jaydev jasti
04:18 14 May 25
Had a great experience with Sapna! She was extremely helpful and walked me through the entire process of setting up and configuring my router. Very knowledgeable, patient, and clear in her instructions. Made a technical task feel simple and stress-free. Highly recommend her support!
Anand Khurana
06:51 01 May 25
had an excellent experience with the Nishant's service for Internet Connection. He was prompt, professional, and went above and beyond to get me connected with the new services. It's refreshing to deal with a company that truly values its customers. Highly recommend!
Falah Alrashidi
07:15 30 Apr 25
I’d like to sincerely thank Rashika for her outstanding support in helping me connect to the Occum WiFi. Her assistance was prompt, clear, and incredibly helpful. She made the process smooth and stress-free. Truly 5-star service—thank you, Rashika!”
Vanessa
00:34 30 Apr 25
Gurdeep in the support team, provided me the good customer service. He tried his best to get everything sorted for me. He was also very professional and patient to explain everything when I didn't understand. I had the bad experience with the Internet connection at the beginning. It took 3 weeks and still the Internet is not connected. The technician didn't come for the installation when I booked 1st time. Then wrong router sent to me, after the second time appointment with technician came and advised me about this. I applied for the Internet on 11 Apr.
Stella Hong
00:55 24 Apr 25
Outstanding support from Occcom!I had an issue recently and Ramninder from the IT support team helped me out. Their response was incredibly quick, very kind, and the solution provided was spot-on. Honestly, it was one of the best IT support experiences I've ever had. Huge thanks to Ramninder and the whole team at Occcom — you guys are amazing!
Manish Goyat
02:37 18 Apr 25
Great support from Nikel! He solved my internet issue in just 5 minutes, was very polite, and even helped me reset my router settings. Really appreciate his help!
zhiman zhong
06:34 12 Apr 25
I absolutely loved the service from customer support representative Emily! She was incredibly patient and helped me solve my problem quickly. Her responses were super fast, too! I’m usually a bit impatient, but reading Emily’s polite and respectful replies really helped calm me down.Overall, I want to give Emily a 5-star rating! She truly deserves it!
Leo Yang
07:54 11 Apr 25
This update is wrote on 11/04/25.on 04/04/25, my internet connection is finally resolved and looks like it is an upstream provider issue not with Occom.Aside of the technical part, I would like to give my personal appreciation and big thumb up to the Customer Service Team I spoke to (specially to Kevin, Janney, Luna, Tina and Mace). Their prompt response, polite behaviour make the bumpy way more smoothier.This is what happened:I moved in to my apartment on Jun 24 and it took 3 weeks to connect internet. The connection is seems ok from Jun 24 up to 14/02/25. On 14/02/25, my whole connection disconnected and after 4 weeks this issue is still not resolved.I spoke to consultants (Luna and Kevin which are very polite) who tried to help me to reset my router twice over the phone but issue still exist. Looks like they are hesitated to send out field technician until you request and the turnaround is very slow and disappointing.After insistent requesting, eventually I had a field technician visit on 20/02/25 and an engineer visit on 10/03/25 for investigation on my connection, wire and router. The engineer even brought a back-up router and it turned out there was still no connection and they would unable to identify the exact issue. The status on faulty update for Occom is extremely slow (1 update per week) so if you're service is out then apparently you need to wait forever and no update unless you ask themUnfortunately, my Meriton apartment can only choose a designated internet provider and if you have other choice, my suggestion is choose a better one.In addition, I spoke to your consultant Kevin this morning (17/03/25) at approximately 9 am. As per the call with Kevin, I requested to speak to a supervisor. I was informed that 2 supervisors Tina and Kerry would be online by 11:00 am; therefore I requested a call back from either supervisor at 12:30 pm. Just like other poor service companies, no one from Occom bothered to call me back.If this situation is still not resolved by COB this Thursday (20/03/25), I guarantee a formal complaint with the Telecommunications Industry Ombudsman will be lodged!
Manisha Samal
02:20 09 Apr 25
I had a great experience with Nikhil today—he provided incredibly swift and efficient customer service. He patiently answered all my questions regarding the relocation of services and helped resolve my request without any hassle. His professionalism and prompt support really made the process smooth and stress-free. Thank you, Nikhil!
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